The Great Escape in Canton, Ohio, offers a welcoming and knowledgeable shopping experience for those looking to purchase pools, hot tubs, and other fun items. Customers consistently praise the exceptional service provided by staff members, particularly Nate, who is known for his professionalism, expertise, and willingness to assist with any inquiries, even the most challenging ones. Many reviews highlight how Nate's advice has led to significant savings and a stress-free shopping experience. The store, which was formerly a Best Buy, features a variety of products, including spas and arcade machines, making it an exciting destination for families. Other team members, like Brandon and Brian, also receive recognition for their helpfulness and patience, ensuring that customers feel supported throughout their entire purchasing process. Overall, The Great Escape is highly recommended for anyone looking to enhance their backyard experience and create lasting memories with family and friends.
Tony and his pool school were amazing! Thanks!! ❤️ Extremely knowledgeable and very helpful!
May 2024
I bought my pool and hot tub from here almost 10 years ago. Always greeted when I walk in and asked if I need help finding anything. Nate is my go to guy. He is always professional and very helpful. Even when I have crazy questions/requests. I highly recommend and have sent several friends here as well to purchase a... read full comment
April 2024
This store is an awesome store! They have a lot of cool items for sale from spas, pools, and even near arcade machines. Definitely recommend visiting here. Fun fact this store used to be a former Best Buy store and I think it’s awesome they left the BestBuy entrance and exit signs.
