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“Our company has worked with Kenworth Hissong Group for several years now. We are always very happy with the service they provide and their excellent team of professionals to include Jake Hammer and John Sams! Great customer service! Thank you again!”
“We encountered a few issues with our rental shortly after picking it up. However, upon speaking with the service manager, Daymond, we were thoroughly impressed by his exceptional customer service. He went above and beyond to resolve our concerns, not only addressing the issues but also taking the time to explain how to operate the air brake system effectively. We greatly appreciate his assistance and dedication to ensuring our experience was positive.”
7AM - 8PM
2650 Columbus Rd NE, Canton
Truck Rentals
“Helen W. Was super helpful getting us set up with our storage unit. She made everything easy to understand, so that way we could access our storage unit when we need to to. Also like how easy it was to call and switch drop off locations. Overall experience was amazing!”
“When I was renting from the Check and Deli location the U-Haul system crashed while I was trying to complete my rental, and after struggling online, I went into the store to get help. I’m so glad I did. The clerk I worked with was exceptional—calm, professional, and solutions-oriented in the middle of a frustrating situation. She not only walked me through the process, but also called corporate on my behalf and handled the entire issue with grace and competence.
When corporate tried to shift blame onto both of us for what was clearly a system issue, she remained composed and advocated for the right resolution. I have a background as a Federal Government account manager and IT program specialist, and I’ve been in plenty of similar conversations—what stood out was how much this clerk operated with the poise and skill of someone who easily belongs in a high-level, six-figure role. Whatever her pay grade is, it doesn’t reflect the value she brings.
She even advised me on which truck size to rent—recommending a 15ft over the 10ft I had booked—and she was absolutely right. That level of care and foresight turned a stressful situation into a smooth and ultimately positive experience.
Corporate life may no longer be for me, but if I were still hiring, I’d want her on my team. U-Haul, if you’re reading this: give this woman more opportunities. She has the talent, professionalism, and customer sense that your brand should be built on.”
Truck Rentals
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Truck Rentals
“I had an ongoing issue with the Smart APU air conditioner on my Freightliner truck, which runs on batteries to keep the sleeper cool without using the engine. I visited multiple TA truck stops, but no one could figure out why it wasn’t working. Finally, at Young Freightliner in Canton, OH, I found a team that got it done right. Technicians Joe, Rager, and their colleagues were outstanding. They ran a thorough diagnostic, ordered the necessary parts in advance, and fixed the issue quickly despite their busy schedule. Their attention to detail, empathy for my situation (I run a dedicated route with a tight schedule), and efficient work without delays were impressive. I’m truly grateful for their professionalism and care. I highly recommend Young Freightliner and this exceptional team. To the management: please recognize Joe, Rager, and the crew with bonuses—they’re the kind of skilled, dedicated specialists every company should value!”