7AM - 7PM
2650 Columbus Rd NE, Canton
Truck Rentals
“When I was renting from the Check and Deli location the U-Haul system crashed while I was trying to complete my rental, and after struggling online, I went into the store to get help. I’m so glad I did. The clerk I worked with was exceptional—calm, professional, and solutions-oriented in the middle of a frustrating situation. She not only walked me through the process, but also called corporate on my behalf and handled the entire issue with grace and competence.
When corporate tried to shift blame onto both of us for what was clearly a system issue, she remained composed and advocated for the right resolution. I have a background as a Federal Government account manager and IT program specialist, and I’ve been in plenty of similar conversations—what stood out was how much this clerk operated with the poise and skill of someone who easily belongs in a high-level, six-figure role. Whatever her pay grade is, it doesn’t reflect the value she brings.
She even advised me on which truck size to rent—recommending a 15ft over the 10ft I had booked—and she was absolutely right. That level of care and foresight turned a stressful situation into a smooth and ultimately positive experience.
Corporate life may no longer be for me, but if I were still hiring, I’d want her on my team. U-Haul, if you’re reading this: give this woman more opportunities. She has the talent, professionalism, and customer sense that your brand should be built on.”
“This is the 4th time I’ve rented a uhaul since January and all four times have been simple and easy! This last trip I handled through the app an could only chose a 26’ truck however when I came to pick the truck up the women were able to get me a smaller one saving me money and making this situation way better! Thank you!!!”