-
July 2025 by Britt L.
I needed a new phone upgrade and Zach was very helpful! He's a very sweet, kind and knowledgeable young man! I spoke with Dave too while waiting for my info to transfer and he was also great--- Carrollton branch has a wonderful team!
-
July 2025 by Jessica Dougherty
Zach and Dave did fantastic job troubleshooting adding a new line. I give them 5 stars
-
July 2025 by Joseph Jacko
Dave the manager @ Carrollton and his coworker, Zach was very helpful in recovering my info from my phone @ the bottom of the lake. We encountered problems but they were persistent in helping me and solved the problem! Highly recommend!
-
July 2025 by John Vargo
Dave and aaliyah were terrific they even saved me money I recommend this location very patient folks!!
-
June 2025 by Tim Cashen
Excellent service. Very knowledgeable and helpful. I highly recommend Tyler and this store
-
May 2025 by Mike Coy
Good help at this store
-
July 2024 by Slayde Lucas
Taylor was very helpful and has a great attitude
-
June 2024 by Zach Blake
Was very helpful and very kind!
-
May 2024 by Anna
Verizon in Carrollton Ohio is the worse. The ppl are rude and have no professionalism what so ever. Your better off to go to Minerva. The workers are terrific there.
-
May 2024 by Katy Dodd
The staff here are awesome! I can’t say enough how glad I am this is my local store now that we’ve moved. I spoke with two young men in the past week, and they were very helpful and friendly. Best Verizon I’ve ever been to!
-
November 2023 by Brad Sheaffer
My husband and I worked with Cassy to get our new phones and Cassy and Alex helped us clear up some billing issues. They were wonderful, very helpful, and friendly! We greatly appreciated all their help!!
-
October 2023 by Emily McNinch
Jeff is an amazing manager! He deserves a raise! He was so friendly and helpful!
-
October 2023 by Carla callehan
Got a good deal on phone. Accessories didn't come with a charger....
-
September 2023 by Brenda Leggett
Cassandra was most helpful. She told me if the charger cord isn't the problem to just return it and she would exchange it for what I needed. Very nice girl.
-
September 2023 by Benji The Bobcat
The employees in the Carrollton Verizon store are excellent. Very personable and friendly and very knowledgeable. Great service. Probably the best I've ever received. I can't remember the girls name but she was wonderful. I hope she gets a raise.Higher up management and marketing on the other hand needs a complete overhaul though.First car chargers stopped being included when you bought a phone. I along with many other people were upset but we dealt with it. And now wall chargers are not included when you buy a phone. What? An essential piece to the phone that without it the phone doesn't work is not included. Makes zero sense. That's like selling a new car without the engine. Ridiculous.I guess people just don't care because I haven't heard anyone else complain. But that is horrible business practice. And I only found out I didn't have a charger when I drove the 25 minutes to get home after buying the phone and saw it was only at 33% battery. So I looked for the charger in the boxes and there was none. So now I have to drive the 30 minute drive again to go spend the $20 so that I can actually use my phone. Absolutely unbelievable.If you guys need a new marketing team I would be glad to take over. I would simply tack on another 35 to 40 dollars(which is a drop in the bucket for a $1,700 phone and start including wall and car chargers with. Every phone sold. And you will have happy customers. You will retain customers and also steal customers from other providers since I learned tonight that other carriers also do not include chargers with their phones. And essentially make a lot more money. Lol. It is almost laughable. I am a techie person and own a-lot of electric gadgets, tools, toys, bikes, etc.... and every single one comes with a charger.
