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October 2025 by Kay Wendel
Crystal was a great help transferring my old phone to the new one. She is kind and considerate in showing and telling you what she did in the transfer. She is a wonderful person.
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October 2025 by Debra Lauth
Effective and pleasant, efficient and kind to smartphone newbies! Much better than the v place
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October 2025 by Tony \u0026 Cindy Moorman Family
They were SO helpful transferring my service from Tracfone to Cricket!!
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October 2025 by Leon Harmon
Morning shift and store manager was awesome 👍🤩
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September 2025 by Evelyn Hainline
The store manager is rude and mean and disrespectful to her employees. Down grading them in front of customers. Sometimes it’s not the company that is bad. It’s bad leadership. But I guess Jake doesn’t care if his store manager are abusing there employees as long as they are getting things done right. Crystal you need a lesson on customer service and how to be a leader instead of a bully.
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June 2025 by Jessica Jones
I currently have a warranty on my phone but was considering upgrading to a better model. Unfortunately, my experience at the Cricket store was disappointing. The manager came across as dismissive and seemed annoyed to even be helping me. I own a Motorola Razr 2024, which does use a SIM card—despite her insisting it didn’t.
In the end, I chose to buy a more affordable Cricket phone from Walmart, popped in my SIM card, and it worked effortlessly. No upselling, no attitude—just a smooth, simple experience.
I love Cricket Wireless overall, but I hope to see better phone deals and more respectful customer service for existing customers in the future.
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June 2025 by B
Every time i go in they make a 5 minute transaction into a 30 minute one. The lady feels like shes always trying to upsell or get you to buy things you dont want
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October 2024 by Josie Snyder
Dishonest, incompetent, rude. The rest of my issues will be handled directly with corporate. Customers for 5+ years and if I ever have to go to Celina again, I will change providers. Thankful both Greenville location and Lima were over the top helpful. Stay away.
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September 2024 by Tod Teaford
Great place to get cell phone treated with respect
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April 2024 by Kaden Phillips
I will never get a android phone again this is the worst phone always freezing up says I have no storage which I do this Moto play is a POS lady there said oh yeah it's a good phone
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April 2024 by E H
Horrible customer service, especially the manager. Get knowledgeable people in there. Every time it's a hassle.
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April 2024 by Josalyn Wolford
Crystal (Manager) comes outside to argue with customers and has two women flip off customers along with her. Very unprofessional and rude.
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April 2024 by Danny Gray
Here at ten and they didn't Evan get here till 11 after great impression
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April 2024 by Kinley Joseph
Great employees, the manger works good, they have respect
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February 2024 by Kelly Anderson
Walked in, no "welcome, I'll be with you shortly" or any communication for that matter. Just felt like our business wasn't wanted were the 2nd people there. Yes you're with a customer, but taking a brief notice of other customers that walk in is the correct way to business.
