CVS receives mixed reviews regarding its pharmacy and general service. Many customers report positive experiences, noting the store is fully stocked and staff are helpful, patient, and hospitable, with excellent service that encourages return visits. However, other experiences are inconsistent. Some pharmacy visits are odd or impersonal, with workers failing to acknowledge customers promptly. Specific complaints involve significant prescription delays, even for simple items like eyedrops, and issues with medication availability after receiving notifications that orders are ready. While some find the place great overall, the pharmacy service is described as not good and unreliable in recent experiences.
Jodi Z in the pharmacy is amazing. She is kind, courteous and really fought for me dealing with insurance, calling them and handling everything.
She is an amazing addition to cvs and i will only get my scripts filled here because of her!
May 2025
I just recently started shopping at the Celina CVS. They have always provided me excellent customer service.
April 2025
Was having trouble between insurance and Dr. office today on getting a script filled. Called Celina CVS and talked to a tech named Angel, this lady went above and beyond to help me. Took only a few minutes, every word was kind, courteous and professional and will continue to support my local CVS. Thank you Angel 😇
