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February 2024 by Cyndie Scott
Just left and I was treated terribly by the pharmacy staff. Asked if they had Allegra for Hives a new product. Told me all Allegra was a like. I Showed them a picture on the Walmart ap and told me that they didn't have the same products Walmart carries. Then said Google says. Blah blah blah. Please hire people who are more professional in working with thePublic and care about their appearance and manners. I will not use this store and could not recommend.
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January 2024 by Jackie Frisch
I don’t usually leave reviews but this is a horrible pharmacy. Always have to wait days for the script to be filled. My daughter had a script sent over last night from the ER, she has RSV and the FLU and she is two, called at 1245pm next day to check on status, lady said it would be ready at 2. They called back at 1:11 to let me know that they do not have it in stock. Why did they not let me know when i called 30 minutes before that they don’t have it in stock?? Seems like i had to call for it to be even started on?! Absolutely ridiculous, my daughter is miserable. Will only be using Walmart from now on. Shame on you CVS.
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December 2023 by Cecilio Mazariegos
Came to the store, was fully stocked, smile on everyone’s face, i was a little confused on the coupon system but the cashier named Joel helped me through it and was very patient and hospitable. I will definitely be back. Dont understand why this place is rated low but done let that stop you from coming! This place is great
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November 2023 by Kim Eller
Attempted self check out using $30 of coupons/care pass credit. The credit card machine glitched. Manager says, “I can check you out behind the counter, but I can’t give you the $30 coupons right now.” Said she could get my coupons out of the self checkout machine and reset my coupons if I wanted to comeback later.2hours later I come back to a different cashier who “re-rang” up my order sitting behind the desk. No coupons in system to credit my account. Cashier called manager (who, literally, was in the same spot talking to the same person in front of the same empty shelves ). She hollers out, the care pass should be in there and other paper coupons should be in drawer. Cashier states there’s nothing in the system and proceeds to walk away from me, and my order, to help someone @ the slow, non functional self checkout. The manager continues to be laughing and talking to the same person without acknowledging my dilemma.So, I left my $95 order sitting there and left! The disrespect was unreal. Never again CVS in Celina!
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November 2023 by Amy Hayes
Either hire more people and pay them properly or close this store. The line for Rx pickup should not be out the front door.
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October 2023 by Nece Smith
This store in Celina Ohio has the absolute WORST management staff and that poor excuse for a pharmacist is also a disgrace. They're rude, slow, and their customer service is non existant... They definitely need new staff.They shortened their hours, and still can't run the drive thru. They don't post any signs, they just don't come to the window. They don't answer the phone and have an automated system that tells you that your prescription is ready and you get there, have to go inside, stand in line for 30+ minutes and then are told that your prescription won't be ready until the next day!!!I'm definitely not using this pharmacy again and will never shop at this particular store .
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October 2023 by John S.
I use to like the place. Was a little costly, but the product were good. I went in today to get some potassium. I was standing there trying to look thru all their damned little tags blocking the product. I looked over at the the pharmacy, and asked if they had it. The lady behind the screen told me they were in the vitamin aisle. Well no kidding, that's where I'm standing. If I could see them, or you had faced the product the night before, I could have seen it. I said thanks and started for the door. Then behind me she is calling out asking if I needed help. I needed help when I asked. I got stupid instead. I found what I needed at Chiefs. Add CVS to another place I won't shop at in Celina. I worked retail for 25 years. You don't treat customers that way.
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September 2023 by Janet Patterson
Went for our flu shots. Had appointments. Went to pharmacy counter. Workers looked at us but never said a word like, "Good morning," or "We'll be right with you." Just seemed to mutter to each other about who would take care of us. Finally we were acknowledged and the person who gave us our shots did a good job. Odd experience.
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September 2023 by Linda Hole
I had a good experience the past year I got my scripts at CVS but just recently, the in-store pharmacy is not good. I had eye laser surgery and my dr was hoping I'd get 2 doses of my eyedrops of the script he gave me. I dropped it off and was hoping I'd get it before they closed. It wasn't ready and I stopped about 10:30 am to get it. Still not ready and lady at drive thru said she'd put an expedite on it. How long can it take to put a label on a box of eyedrops? You don't have to count anything. I didn't get to pick it up until after 2 pm! My son-in-law is out of meds he needs even after they sent him a text saying it was ready and now they don't even know when it will come in!
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September 2023 by Careys Spam
Seriously?! I had a prescription called in before noon on monday. It is 7:15 on Thursday and they still don't have my prescription ready. It was a special order just for me and supposed to be ready by 6:55 on Wednesday night. I showed up at 6:40 on Thursday night to pick it up and sat in the Drive-Thru window for 25 minutes with seven other cars behind me. Only for a pharmacy tech to come to the window to tell me that they had the bottle of medicine in the building this morning but they now don't know where it is. Forget this freaking clown show. I just called Kroger's and had my prescription transferred. I will never use another CVS Pharmacy as long as I live. This is the poorest customer service I have ever received from a retail store. ABSOLUTE CLOWNS ? ? ? complete circus ?
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July 2023 by Leah Green
The drive thru is normally busy and even when it is pick up time you still have to park beside the building and wait.
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May 2023 by Wendy Vanover
Very nice , organized & well stocked storeMaddie & Ryan are so helpful in the photo department
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April 2023 by Roger “F3AR” Paredes
Absolut the best service ever! and that cashier with the glasses with the dyed hair she is so so cute! will definitely return just because of her :) keep up all the good work!
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January 2023 by Tony DeBiasi
I’m in town visiting and I had forgotten my medicine at home. I’ve never had a problem with any cvs until now but on my 5 day stay around Christmas they told me my prescription would be filled on February 6th… are they able to even accommodate for the people that live around here?
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August 2022 by Krystall Knepper
I was completley disappointed with the customer service from the pharmacy staff at this CVS. I normally go through Walmart for all prescriptions due to convience and politeness from staff, however in the last month I have had to go to cvs for my daughter's mediaction due to Walmart not having it in stock on 2 different occasions. Both times the pharmacy staff was very rude and acted as if I was a nuisance for having my prescription transferred to them.. I hope to never have to return to them for medication in the future.
