Verizon, as represented by its Authorized Retailer Wireless Zone, is known for its commitment to customer service and support. This local store offers a range of Verizon products and services, including various plans such as Unlimited, Family, and No Contract options, along with device activations and upgrades. Customers frequently mention the exceptional service provided by staff members like Shelby and Dakota, who are praised for their patience, helpfulness, and ability to explain complex options clearly. Many reviews highlight positive experiences where customers saved money on their plans or received assistance with new devices, like the iPhone 15 Pro. Issues with promotions have been resolved efficiently, showcasing the staff's dedication to customer satisfaction. Overall, Wireless Zone aims to provide a welcoming atmosphere and competitive prices on popular devices and accessories, making it a recommended destination for Verizon customers.
Dakota was great very helpful great person to work with !
July 2024
Shelby(and all the others working) were extremely helpful. My issue was not easily resolved and she spent 2.5 hours on tech support with me, and after it still wasn’t resolved, texted with me into the evening to get my issue fixed. Very friendly and fun group of people helping me in a crappy situation.
July 2024
Dakota was great ! Recommend coming to Celina Verizon and seeing him for a new phone !
