Big Lots is a popular community store located in Chardon, OH, offering a wide range of products at affordable prices. The newly remodeled store on Water Street in the Maple Leaf Plaza provides customers with a great shopping experience. Customers have praised the store's wonderful staff, who are described as friendly, accommodating, and helpful. The employees go above and beyond to assist shoppers, whether it's moving furniture to make it easier for a customer with mobility issues or providing a refund when an item is accidentally damaged. The store boasts a nice selection of items, including furniture, decor, food, and more. Customers have found great deals on couches, entertainment centers, and outdoor furniture. The store is also considered a good option for holiday shopping, with a variety of gift options available. While the management at Big Lots could use some improvement, the overall experience at this location is positive. Customers appreciate the clean, well-organized store and the wide range of products on offer. Many hope that this Big Lots location will continue to thrive and remain an important part of the Chardon community.
Associates were so friendly and helpful. Michelle and Noah helped check on prices and availability. Thank you all!!!
July 2024
Big Lots. Much more furniture than our last visit. Picked up an outdoor rug for our front porch and puppee pads for the old ladies. This is my favorite Big Lots.
May 2024
The staff was very helpful! We were trying to find a couch for my mom, which is hard for her to do while using a walker and wearing oxygen. They staff moved furniture to make it easier for her and put her at ease. It was very appreciated. Great service!
