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“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
“Far and away, the best Dollar Tree I've ever been to. I am a semi handicapped senior citizen, and shopping isn't easy for me. In fact, this was only the 2nd time I was able to shop in a year. I would like to make a special mention of an employee named Aria. I was in the back of the store and asked her if there was a chair back there. She said there wasn't, but without any prompting, she went to the front of the store, got a chair out of the office and placed it near the front register for me. What a very thoughtful gesture! I went to the front twice and used it to take a break. She also helped put my bags back into the cart after checkout, and helped me take them to my car. I couldn't have finished my shopping without her. As she put my bags into my car, I offered her $5 for all her help, which she declined. What a wonderful help she was. That kind of exceptional customer service was so very appreciated. Aria is a credit to Dollar Tree, and she is the kind of employee who needs to be single out for her kindness and dedication. I would be remiss if I didn't also mention the young lady manning the register. She was kind and helpful as well.”
“Been there about 5 to 6 times in the last couple months.
I love their affordable to-go containers.
And have never come across such nice kind cashiers.
Always so friendly.
Even when lines are long.
Always smiling
I am amazed!
Great job owner and manager. Your staff is terrific.”
“Why is it the people with gripes are the ones most likely to post a comment?
In this case, the Dollar Tree in Chardon is absolutely the best one I've ever shopped in. I stop there every time I go to visit my father.
Here's why:
+ The store is always clean. Unless restocking an item the aisles are clear and you don't have to navigate around empty boxes and messes on the floor. I don't have that usually shopping at Dollare Tree stores in my area.
+ The manager is always interacting positively with customers. He does not consider his only job is being a manager. He jumps into the role of cashier, stock person, and greeting customers whenever he's needed.
+There is ample stock on shelves even now when shortages are showing up here and there in big box stores. Stock is organized well with it easy to locate it by yourself. If you can't find something, the first employee you locate will not only direct you to the place in the store but has often volunteer to take a break from whatever they were doing to escort me there personally.
I can't say enough about this store. It is the best managed, best organized, cleanest, and most friendly Dollar Tree store I've ever shopped in. I highly recommend it, and for the above reason I always stop to shop when I go to visit my father in Chardon.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“The 2 young cashiers that helped me last night were amazing!!! I was scrambling around last night getting things together for a birthday party….. they rocked and helping me get balloons ready with smiles on their face as these balloons are popping before we get them blown up they didn’t give up they were over and beyond to help me I live in Cleveland. I will probably guarantee drive the 30 minutes if I ever need Dollar General again just to see these young ladies. These girls deserve a high five.”
“Lisa Parker (the store manager) was extremely patient and kind helping me try to reset my account. We couldn’t get the reset password email. She helped me check out as a guest. I was very impressed with how the store was clean and stocked. Great store. Keep it up Lisa.”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“Cameron is the best person in the world!! Very friendly and personable and he even helped me because for some reason my card wasn't being accepted at the register and he was so patient with me. I definitely owe you one Cam!!”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“A great store I shop here almost every day. Friendly employees that will assist you with all your needs! They have just about anything you need from tools, toys, decorations, and plenty of food options! You would never expect to make a great dish like chicken teryaki stirfry or jambalaya.”
“Beware on what you buy from there. This goes for all Dollar Generals. Seems like corporate thinks this is ok. I will most likely continue to shop here since I'm broke but I'm a little disappointed at being scammed.”
“It was supposed to be just a quick run in to get some aluminum foil and of course Dollar Tree got me again ? and I picked up a few other things I may or may not need ?. The store was clean and organized.”
“For the most part, a Dollar Tree is a Dollar Tree. You know what you're in for.
The only variation you really get is how clean and organized the store is and how well it's staffed.
This particular location is about average on both fronts. We visited just after Christmas, so they seemed to be turning over seasonal merchandise. Otherwise, the stock was decent, if missing a few things I was hoping to find.
The store seemed to be staffed by two people, and there was a faitly long backup at the checkout. But that's also partly bad luck on my timing.
Overall, it's a perfectly passable discount store.”
“I read all the other comments but around 4 months ago they got a new manager. I shop 2 times a week and they are always open. The manager was at a dollar general elsewhere and when I told him where I was moving he told me this store which is 4 mins from me! He is committed to doing a good job! Give them a chance and you'll be surprised!”
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“This is by FAR the BEST Dollar Tree around. It's spacious & well stocked. It is the nicest & cleanest Dollar Tree I have ever been in. I go 10 miles out of my way to go to this store instead of the one in Golden Gate in Mayfield. Keep up the good work!!!”