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“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
“Far and away, the best Dollar Tree I've ever been to. I am a semi handicapped senior citizen, and shopping isn't easy for me. In fact, this was only the 2nd time I was able to shop in a year. I would like to make a special mention of an employee named Aria. I was in the back of the store and asked her if there was a chair back there. She said there wasn't, but without any prompting, she went to the front of the store, got a chair out of the office and placed it near the front register for me. What a very thoughtful gesture! I went to the front twice and used it to take a break. She also helped put my bags back into the cart after checkout, and helped me take them to my car. I couldn't have finished my shopping without her. As she put my bags into my car, I offered her $5 for all her help, which she declined. What a wonderful help she was. That kind of exceptional customer service was so very appreciated. Aria is a credit to Dollar Tree, and she is the kind of employee who needs to be single out for her kindness and dedication. I would be remiss if I didn't also mention the young lady manning the register. She was kind and helpful as well.”
“I went to this Dollar Tree because the one in my neighborhood is not stocked regularly or organized, and it did not disappoint! The store was organized and fully stocked! I was able to find a variety of Valentine's Day items and candies. I will be going to this store more often since it is only 10 minutes away from me.”
“The staff here in Eastlake on Vine are the friendliest ppl. They will bend over backwards for you. Always fully stocked. If they don't have something, they will go check the shipments to see if it is in the back. Very welcoming. I would work there PT just to mingle with them!”
“Great place to shop at, always organized and clean isles. Love the seasonal items they sell each year. The store is busy quite often but the management and employees are very kind. Tom & Jaxson made the experience more delightful.Just keep in mind that items here priced up to $ 1.25 & are no longer $ 1.00, but a quarter isn't really a big deal.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“Lisa Parker (the store manager) was extremely patient and kind helping me try to reset my account. We couldn’t get the reset password email. She helped me check out as a guest. I was very impressed with how the store was clean and stocked. Great store. Keep it up Lisa.”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“Yes overall good items& prices,I shop at this store 4 to 5 times a week,I just want to say that I enjoy going to this store because of the employees that work so hard& service that they give to customers,especially Debbie that's always good with me I'll spend from $ 10.00 to 80.00 at this store& always get good service.I just want to say "Thank You" for what all that these mgrs& employees do to keep me coming back..”
“For the most part, a Dollar Tree is a Dollar Tree. You know what you're in for.
The only variation you really get is how clean and organized the store is and how well it's staffed.
This particular location is about average on both fronts. We visited just after Christmas, so they seemed to be turning over seasonal merchandise. Otherwise, the stock was decent, if missing a few things I was hoping to find.
The store seemed to be staffed by two people, and there was a faitly long backup at the checkout. But that's also partly bad luck on my timing.
Overall, it's a perfectly passable discount store.”
“I read all the other comments but around 4 months ago they got a new manager. I shop 2 times a week and they are always open. The manager was at a dollar general elsewhere and when I told him where I was moving he told me this store which is 4 mins from me! He is committed to doing a good job! Give them a chance and you'll be surprised!”
“It was supposed to be just a quick run in to get some aluminum foil and of course Dollar Tree got me again ? and I picked up a few other things I may or may not need ?. The store was clean and organized.”
“I was pleasantly surprised at how much work they put in to re-organize the mess that used to be there. Great job! I stopped in to get a bag and a card and found them quickly. I was checked out within moments of standing in line.”
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“This is by FAR the BEST Dollar Tree around. It's spacious & well stocked. It is the nicest & cleanest Dollar Tree I have ever been in. I go 10 miles out of my way to go to this store instead of the one in Golden Gate in Mayfield. Keep up the good work!!!”