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“- [ ] Had an awesome experience here! Right when I came in they gave me a heads up about extended wait. The check in process was super straightforward, made for a great start! The store itself is quite nice and very well thought out. In the evening I got a text saying the items were ready. I asked if I could come in the next day, and the automated system sent a message saying they didn’t pick any of my items. I was bummed and went back the next day, they once again were super kind, I showed them the message, they were super understanding, apologized for the confusion and mentioned they would follow up. I wish I had gotten their names, they were super helpful and so kind explaining everything with the offer. I thought the offer was good, much better than comparing services such as Plato’s Closet. It was something around 20 dollars for three older but in fashion items. They have a service to donate, but are also happy to keep the clothes to give back to the customer. Overall a great experience, and although I didn’t buy anything this time I thought the items were fairly priced, and they had lots of great brands such as Aritzia, Lululemon, and Brandy Melville. Overall a great place, and I will definitely be back!”
“As a longtime admirer of Hermès, I knew I had to stop at Cuffs when visiting the Cleveland area. My expectations for the store were pretty high—and I was blown away. It is truly a special place.
I wish I remembered the name of the lovely lady I spoke with, because she was incredibly kind and so knowledgeable about the rich history of the brand. To be honest, I’m not at a point in my life where I can afford Hermès, but I deeply appreciate the brand. I’ve been in numerous boutiques, and while beautiful, the interactions I’ve had with sales associates have often been ice cold.
Cuffs felt more like visiting a wealthy relative’s house, where they let you go through their closet—and I mean that as the highest compliment. It’s warm, inviting, and there’s zero pressure.”
“Love Pure Barre! The instructors are knowledgeable and helpful. They are friendly and motivate each class. The facility is clean and well maintained. The front desk associates make you feel welcome and assist with scheduling and membership items. Plenty of free parking is available. Class members look forward to each class session.”
“I couldn't have found a better group of women to help me purchase my mother-of-the-bride dress. The selections and styles were perfectly curated, making the process a breeze. I also fell in love with the other clothing in the shop and have made several more purchases since my MOB dress. This is hands down the best women's clothing store in the Cleveland area!”
“Village Trends is a lovely little boutique that I actually look forward to shopping at. Their clothes are reasonably priced , comfy and stylish! The employees are super friendly and welcoming & it’s obvious that the owner
( Elizabeth) really cares about her customers and employees. VT is a gem in the heart of Mayfield , check it out!”
“By far the best experience I have ever had in retail. Wally was amazing. I really appreciate his honesty and attention to detail. I shopped around looking for a vision I had for my daughter’s wedding and not only did Wally help me execute it, but he knocked it out of the ballpark. Top notch service at a reasonable price. I will be a returning customer.”
“Handled my Darn Tough sock warranty quickly and found the exact matching socks to replace them with. Associates are helpful and friendly. Always fun to go there.”
“UpScaleIT has the best designer consignment ever! I've purchased lots of clothes and even luxury items (including an MCM wallet) from them and love it all. I've never had any issues and also have consigned with them before as well. Totally check them out!”
“Jennifer at the Westlake store was wonderful. On a cold snowy day she was so upbeat and helpful. I will
Good back to this store for Jennifer and the customer service I received. Thank you Jennifer! Would give you 10
Stars if I could.”
“I hate shopping. I can never find clothes that fit , look good, or just match my personality. I went on a leap today to find a style and from the moment I walked in I was greeted with such genuine kindness. Katie greeted me and immediately understood what I was trying to do and helped me find such amazing clothes and more importantly confidence! Katie thank you so much!!! I look forward to shopping again real soon!!”
“Lee was super knowledgeable about the Barbour line and made the experience easy and enjoyable. They had all sizes in stock for every style I wanted to try on. So thankful this Orvis store is in Eton — great service, great selection, and people who truly know their products.”
“A shout out to Toni and her fabulous staff. What an amazing place this establishment is …
How incredibly fortunate we are to have her knowledge, style and accessibility to fashion of this quality in the Chagrin Falls area …
Yes all because of Toni and her team and talents.
Just a shout to say if you have a chance to also attend one of the fashion shows in the area she is featured at, don’t walk, run …
you will walk away with so much knowledge regarding style and feel fabulous about updating your wardrobe, in a word, it will be inspiring…
Keep up the incredible work.
You and your services are so valued by so many.”
“Sanity Style is an absolutely beautiful store! The employees are amazing and so helpful! Great quality clothing, accessories and other fun items! A+ for having jeans for us shorty gals! Highly recommend!”
“Love this store!! Every time I’m in Chagrin Falls I visit this beautiful place. I bought the best outfit when I was recently there. Get compliments all the time. Love how the owner makes the store so inviting and cozy. Will be back again!!”
“All the employees were very helpful despite being in a huge rush because of Black Friday, they offered help when I was confused looking for a specific item and when I couldn't find it. They were very sweet and kind and even price matched an item that was cheaper on their website, so I could buy it on the online value!”
“The only place I shop for all my clothes! From the stunning space to selection of clothes. Everything is so thoughtfully curated and Cori really takes the time to find you beautiful pieces to add to your wardrobe no matter the occasion. A must visit!”
10AM - 7PM
14 N Main St, Chagrin Falls
Womens Clothing
“Sunday afternoon, only shopping for a navy blue shell to pair with an existing jacket. The staff was very friendly and welcoming. Chris was fantastic! She made great suggestions and ordered items that were not in stock. She made it fun to shop. One item turned into 8 or more. Thank you for your assistance.”
“Always can find what I am looking for and even things I'm not. Marian carefully and lovingly curates all the wonderful pieces and puts together ensembles that are beautiful. Such a gem of a boutique on our beautiful historic square.”
“They have really great deals and will go back if continues to have proved like that. Just one thing though was in the mens department for over an hour and not one employee was around if needed help. Dont think I seen any on the floor the way in or way out, just at the register's.”
“I stopped in Saturday close to closing looking for something to wear that night. I cannot rave enough about the service I received. Both women working helped put together outfits for me and gave me feedback on everything. Their selection is great and I got lots of compliments on my outfit that night! I will definitely be a repeat customer!”
“Wow! What a wonderful find in this charming little town of Chagrin Falls. I can't tell you how much I LOVE this town and all cool unique boutiques. Walking in the door, I instantly knew this was my type of store. They offered a variety of merch from clothing, jewelry and household items. I was so exited to find a very special ring. It was engraved with the phrase..Embrace Your Story.....and trust me, that's exactly what I'm doing. If you happen to be out in this little town, I highly recommend a visit.”
10AM - 9PM
7317 Mentor Ave, Mentor
Womens Clothing
“Amazing. Staff is super friendly and helpful. Tons of clothes on sale and deals. I'm a bigger guy and it was easy to find a wide selection of styles and clothes that fit me for a pretty reasonable price. Store was clean organized and well staffed.”
“I can’t say enough good things about Base Boutique—it’s an absolute gem. From the moment you walk in, you’re greeted with a warm, welcoming atmosphere that instantly makes you feel at ease. The owner and staff are knowledgeable, attentive, and genuinely passionate about helping you find something you love. The store itself is beautifully curated, with every piece thoughtfully displayed so you can appreciate the craftsmanship and style behind each item. Every piece feels special, like it was chosen with care rather than mass-produced. Whether you’re looking for something timeless and elegant or bold and fashion-forward, there’s a perfect balance of options that cater to a wide range of tastes. If you’re looking for standout pieces and top-tier service, this boutique is truly in a league of its own.”
“One of my favorite stores in Chagrin Falls! The owner is wonderful, Kind, and fun. We always find unique clothing and gifts. My two teenage daughters love the clothes. Every time my mother visits from Massachusetts she leaves with a bag full of clothes and accessories. Highly recommend stopping in and checking out this store!”
9:30AM - 5:30PM
30650 Pinetree Rd, Cleveland
Womens Clothing
“What a beautiful place! Excellent quality and the service is 5 star. Such a fun environment! A little Prosseco doesn't hurt either while you are shopping.”
“This shop is a delight! Beautiful clothes and accessories. Cindy has the gift of knowing what works well on different body shapes and she has amazing taste, and everyone who works with her is fantastic too. Treat yourself!”
“Awesome products at great prices, why they do not have a public restroom is beyond me so many people take medications now and drink water and may need to go to the bathroom! Stores like Marshalls Ross and TJ Maxx which are all similar to the store all have restrooms!!”
“Staff is very friendly and helpful especially Cole and Adam. They are both truly helpful every time. They have everything for ur needs and then some. I enjoy hanging out from time to time just talking to the staff.”
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“My mom and I have been coming here since it first opened, and we always love to come in. Gayle knows her customers by name and always chats with us and suggests pieces that we will love. All of the pieces, including shoes and purses are in perfect condition and for a great price. We ❤️ Gayle and Passion for Fashion.”