Victra, a Verizon Authorized Retailer in Chillicothe, OH, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store aims to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store for its convenient late hours, especially on Sundays, making it easy to get new phones and services. The staff is generally friendly, knowledgeable, and helpful, with employees like Sydney, Nicole, Caleb, and Isaac receiving positive feedback for their excellent customer service and assistance. Many customers appreciate how smooth and seamless their experiences are, especially when transferring data or switching plans. However, some have experienced system issues and delays, which are attributed to higher management or company problems. Despite occasional setbacks, the store’s staff is described as kind, helpful, and professional, making visits enjoyable. Overall, Victra in Chillicothe strives to provide a good customer experience through dedicated service and a wide selection of products, though there is room for improvement in communication and system reliability.
Very fast service, i wasn't there very long, had my new phone and everything in place in less than 30 mins.
May 2023
It was great told me about the promotion so l was able save money
February 2023
Amazing this is the best Verizon store I’ve ever been to! Great customer service and an over all amazing place. Made everything very simple super impressed
