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“This is, by far, the BEST postal office I have ever used. The staff are incredibly friendly and efficient and ensure to be personable with guests. They are prompt with processing packages and mail, and I have had no issues with them in over three years of use! The lobby is well kept, decorated, and inviting.”
“I must say the comments about the post master I do NOT have that experience. Super friendly gal from Spencer filling in today. Always fast and NEVER have had a problem getting in touch with anyone.”
“What do you want? It’s a post office. They aren’t going to kiss your bootie or anything so quit expecting that. They’re perfectly nice people and they do their jobs. Treat people with common respect and you just might get the same back. They deal with tons of people every day so chill out. I just read some reviews on here and it’s like people are expecting some sort of unrealistic service. It’s not Starbucks where they are literally paid to pretend to like you.. it’s a post office. —Said with Love.”
“I would just like to acknowledge the pleasant young lady Samm from Rittman, absolutely a breath of fresh air. She is knowledgeable, positive & attentive! keep up the great work Samm”
“Just moved to Medina and my newly built house wasn’t registered as an address which left a package I had ordered in the abyss of the USPS. I tried to call the main medina location and was told I’d get a call back and never did, called back and waited on the phone for what seemed like a thousand rings to get disconnected. I finally spoke to someone at this post office who hunted down my package and saved it for me so I didn’t have to wait who knows how long for the carrier to bring it to me. Only problem is the DISTANCE. Wow it is in booneysville.”
“You know you look at these reviews and it almost turns you away from ever using them. I run a side business and I use usps and keep using the post office because of Byron. He’s the reason I keep going here. Every time I come in he greets me with a smile, always calm, super chill and talks to you with respect. He’s the reason I enjoy coming in every time I need to deliver a package. And when I turn it in, not even 10 minutes later I get a notification that my package has been shipped out of the facility. I do however think that this place needs more employees like him. It would definitely make that location turn a complete 180. Byron if you read this, thanks man! You truly are the best!”
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“Best post office in the state hands down. very helpful, very nice, very good people. Couldn’t ask for a better lady at the counter to deal with. Thank you for everything!”