July 2026
These people sound miserable and pathetic on the phone. Why are you guys so aggressive over the phone? Not professional at all. Highly disappointed.
April 2026
They need a 24 hour phone line to be able to talk to someone should you have an emergency.
Must get rid of rude drivers.
Need to pick up handicapped passengers in front of their house.
Needs to practice treating passengers with respect,
not complain about them all the time.
September 2025
I like to imagine the dispatch center being run by the Looney Toons. I'm typing this while on a 30 min hold. It's my fourth call trying to get my ETA.