AutoZone Glenway in Cincinnati is a leading retailer of auto parts, maintenance items, and car accessories. Reviews indicate that experiences can vary significantly. Positive reviews frequently highlight specific employees who go above and beyond, describing them as super helpful, polite, professional, and willing to assist as soon as a customer approaches. These staff members are noted for tracking down parts, providing helpful service, and even assisting with tasks like loading items into a car. However, other reviews express frustration, stating that some employees do the bare minimum and may lack knowledge about products, with one customer reporting being told no one could help with a check engine light scan. The store is described as having what customers need at okay prices, but the atmosphere can be busy, with people often hanging around inside and outside in the lot. The most consistent praise is directed at individual staff members for their exceptional effort and kindness.
The lady that looked at my car, didn’t know what she was doing, but really friendly there
March 2025
Fellow behind the counter was genuine. They had my oil filter but not my air filter. The glenway autozone seems to be carrying more items than the other autozones.
February 2025
i had the best experience at autozone, specially darius was super helpful and helped me put a wheel on the back of my car when he didn’t have to, definitely a star worker! :)
