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“This company is the true definition of customer service and delivering on a product. Justin worked with me on a large order of batteries and was a true professional. I submitted a PO on Thursday for over 240 batteries of different AH sizes and they were delivered on-site by Friday. I highly recommend them!!!”
“I was very satisfied with this company. Scott helped me with an urgent problem with nonworking charger. They granted the 2 yr warranty and and sent me a new one. I am very happy and would certainly recommend them to a friend. Thank you Scott!!”
“this is the best place to get a battery. Great customer service and support. Knowledgeable staff. Very professional. And above all, Very competitive prices. I do not go anywhere else.”
“These guys are the BEST!! I had another cell phone place that was supposed to replace a battery in my phone - I had called to be sure they had a battery and could replace it in 30 -40 minutes 3 days prior. When I showed up they said 2 hours which I did not have. THIS PLACE was kind, considerate, finished the job on the spot in 20 minutes - AND WAS $50 CHEAPER!!!”
“Great place! I was able to get my battery installed and it wasn't in the traditional location but the employees were able to get it done for me. Great customer service. Will use again.”
“If you need a new battery this is your spot! I had Gary and he was quick,easy, and generous ! Changed my battery in 5 minutes max and the price was very good thanks my man”
“I needed to find a less expensive, but still convenient place for regular oil changes. Decided to give this location a try. (The coupon available on their website didn't hurt either)
Made an appointment early in the week and showed up a good 15 minutes early. They had my car in the bay right away. Oil change and tire rotation was done. Everything was left clean>
Really appreciated the digital inspection checklist made available to me.
Coupon or not, I think I'll give them another go come next oil change.”
“It was a good experience. I needed a battery for my lawn mower and they had the exact replacement that I needed. Service was very good and the gentleman who helped me was very courteous.”
“This is a wonderful O'Reilly. Twice they have helped me with my needs. My rear view mirror came off my windshield. I am a senior lady and don't know anything about cars. The young lady there put my mirror back on for me. She is very polite and helpful”
“Best experience! I greeted by Kyanna, she was a sweetheart. She found a back windshield wiper for my vehicle so quickly and had just marked it down to $1.67! She installed it and I was in-and-out in less than 3 mins. Kyanna and Theresa were very friendly and professional.”
“I had a really great experience with the employee who helped me at O’Reilly Auto Parts Named Makayla . She was very professional and patient and knowledgeable. Her customer service was excellent and she had a very positive attitude the entire time. It’s clear that she cares about helping customers and doing her job well. Employees like her make the experience much better and keep people coming back. She truly deserves recognition for the great work she does.”
“Store #2060
So yesterday I was coming down reading road, about 3 blocks before the o Riley store there’s like 7 pot holes. Unavoidable I hit the first one and it damaged my new 2024 Nissan Altima 500$ low rider rim flattens my tire immediately. Unknowingly I immediately turn right cause I know it’s messed up I’m trying to park and see. O Reillys was right there. I thought oh great perfect.
And it was perfect.
I’m a small woman. I got my jack out and started tugging at the lug nuts. They weren’t budging.
I walked intoO’Reillys and there was Steve. A freaking life saver!
Steve said hey these tools could help but let me come take a look, he came out and taught me about the whole process. From placing the jack correctly, using the unlock tool for the “ locked” lug nut. He had a bad back but still took every single one of those bolts off. God bless him for real.
He did all this with a smile.
Steve needs a raise.
How can you be that nice in a world like today. Definitely inspiring and definitely opened my eyes to be more like Steve.”
“The manager that is always there is, simply put, amazing. She always helps me with any parts I am in need of. The store is always clean, and the rest of the staff is friendly as well.”
“This is a place to get your auto parts. 360° around the Cincinnati area come to this O'Reilly Auto parts. I believe it come through this O'Reilly Auto parts”
“Many thanks to the manager at AAA Tire & Auto in Colerain. I was headed to TN when my dash started flashing a fault light saying there was a problem with tire pressure. I googled tire service, and was less than a mile from their location, so I pulled in. The manager check all my tires, found they were actually overinflated (most likely from this heat then driving). He made sure I had the correct pressure in all of them, and…….NO CHARGE!! Thank you so much!.”
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“Fantastic service. I have been buying betteries from them for 30 years. They have amazing prices and can find any auto battery, even hard to find sizes. They even offer a warranty, even on used batteries and really stand behind what they sell. It's very rare to find a business like this one ??”