Big Bob's Flooring Outlet, established in 1984 in Cincinnati, has evolved from a small carpet shop into a national franchise. The store offers a wide selection of flooring products, including carpet, laminate, vinyl, tile, luxury vinyl, and wood at outlet prices. Customers consistently praise the exceptional customer service and great value provided by the staff. Many reviews highlight the helpfulness and kindness of employees, particularly mentioning team members for their patience and ability to find great deals. The installation process is noted for being efficient, with installers ensuring areas are cleaned after work is completed. While some customers experienced issues with phone responsiveness, others received prompt assistance and personalized service. Overall, Big Bob's Flooring Outlet is recommended for its quality products and outstanding service, making it a preferred choice for flooring needs.
Mark and Mike were polite and prompt. My carpet is so beautiful and fits my house decor. I love my new carpet. Thank you, so much. Blessings to you!
August 2025
Jakob does a great job with measurement, pricing, and install. He is our go-to guy for carpet and flooring!
January 2025
I would highly recommend this business. From the initial contact, with Jakob, the process could not have been smoother. Great price, great installation, great product. The installers were efficient, timely, and the carpet looks great. They even cleaned the entire area!! Great business all around!
