Carhartt Rookwood is a store located in the Rookwood Commons Shopping Center, easily accessible from several states. The staff is described as awesome, friendly, helpful, kind, solid, and amazing, with great management. The team provides great info and makes shopping a breeze. The layout is easy to browse and shop, with lots of inventory to pick from. Customers report finding exactly what they wanted and needed quickly, sometimes for under the expected price. Some note the focus seems more on the fashion offerings rather than just work clothes, and a few feel items can be a little over priced compared to other retailers. However, many recommend checking it out over other big box stores, calling it well worth a visit for a great experience.
Richard was amazing to work with and extremely knowledgeable! We needed some assistance with some rain gear and he was able to point us in the best direction. 10/10 would work with Richard again and recommend.
February 2026
Justice and Miranda were super helpful and really made my day! They were super quick to resolve an issue I had with a purchase and were super nice about it too! Amazing customer service
December 2025
I love having the store local in Cincinnati. It's convenient to not have to do mail order. If they don't have what you need they can order it for you.
