Carvana Cincinnati provides an efficient and outstanding car buying and selling experience for many customers. The process is smooth and easy, with the company being upfront about cosmetic flaws and any past accidents. Customers highly recommend the service, appreciating the seven-day return period to ensure they like their vehicle. Multiple reviews mention outstanding transactions and a preference for Carvana over traditional brick-and-mortar dealers. However, experiences can vary. Some customers note that vehicle cleaning is sometimes incomplete, with missed areas like the roof or seats. While a 150-point checklist is performed, an occasional minor issue checked as good may require a small, owner-fixed repair, though it would likely be covered under the warranty. There can also be administrative errors, such as a down payment not being correctly applied to purchase documents, which can complicate the process. Delivery workers are described as awesome and thorough in their explanations. Overall, while there are occasional hiccups with preparation or paperwork, many find it a decent and highly recommended way to buy or sell a car.
The workers that delivered the car were awesome and explained everything in full. The car had pet hairs on the seat but the outside of the car was clean.
November 2025
We have sold two cars to Carvana and had no issues either time. It feels a little uncomfortable signing over the car and leaving with empty pockets but, they are extremely efficient.
November 2025
All my experiences with Carvana have been OUTSTANDING! I have sold two cars to them purchased two cars and used the 7 day return feature once. Every transaction was smooth, easy, everything they promise and MORE. I WILL NEVER GO TO A BRICK AND MORTAR DEALER AGAIN!
