Citi Trends, located at 1838 Seymour Ave, Cincinnati, OH, is a growing specialty value retailer of apparel, accessories, and home trends for African American and Latinx families in the United States. The company operates over 600 stores across 33 states. Customers praise the exceptional customer service, with employees communicating and working well with customers. However, some reviewers note that the stores can be extremely cold, with no heat, which is an issue that needs to be addressed immediately. While the store selection may not be as up-to-date as some other locations, it still offers a decent variety of clothing and accessories. Some customers also express concerns about the area, mentioning the presence of "hoodlums and beggars" and the need for more police presence in the strip mall.
The customer service was good...the store was cold with no heat that's not good for employees and customers shouldn't be in the store
February 2025
Customer service was exceptional, unfortunately i had to leave due to there being no heat and it is absolutely freezing in there! Employees should not have to work in those conditions. I hope this is addressed immediately.
February 2025
Awesome customer service....loved how they communicate and work with customers!!!!! Only issue me and my kids had was it was extremely cold in the store...no one should be working in that of weather
