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August 2024 by Montea Reed
Best customer service I have gotten in a phone store got me n my mom together
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May 2024 by Mary M
Impersonal attitude!
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March 2024 by King Almighty
My account showed i overpay and they owe me money when i call customer service i been told it's not our policy to refund your money
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February 2024 by Michael Cook
The men working here are always someone of the most respectful people I deal with in terms of technology and they are very understanding.
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February 2024 by Vicki Armstrong
The wait was long!
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October 2023 by michelle chaney
I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!
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June 2023 by Ronda Jones
Great guys ?
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May 2023 by Elyce Feliz
Gustavo and Dennard are great, very knowledgeable, competent, good service and friendly. Thanks, guys!
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February 2023 by B Asefa
Goose and Zack were so helpful solving my problem. They offered me a wonderful customer service. The best service l have received for a while. Thank you guys for making my day..
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November 2022 by Reuben
I got stuck with a horrible upgrade. I went to return it within the time frame, and they said it wasn't allowed. I called Cooperate for help, as I couldn't find anything on the receipt to suggest I was late. They confirmed I should have been able to make my refund, but I'd have to talk to a store manager. Calling the store back, the manager confirmed that this is a policy by the store owner. When I went to another store, they were much more helpful, but unable to return my phone because it must be taken back by the same store that bought it, as they had a different inventory or something of the sort. They've caused me to waste over 200 dollars and at least 4 hours, and I will no longer be a Cricket customer due to the hands of these employees.
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June 2022 by Mary Horan
My daughter stopped to get a case and they talked her into an "upgrade" to the tune of $116.
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June 2022 by Tammy Cismadi
Always friendly when i come in and always willing to help.. Clean n friendly..
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June 2022 by Tracey Terry
My man always informational
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June 2022 by Nery Soto
Excellent
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June 2022 by Cuttiepie
Come in upset dropped my phone and broke and Sarah was pleasant and sweet got me and new phone and a awesome deal.. she is sweet the other guy was no where to be found the guy with dread was rude when bought phone for my husband 2 weeks ago.
