Cricket Wireless Authorized Retailer is known for its respectful and understanding staff, who provide excellent customer service. Customers frequently mention the professionalism and patience of employees, particularly highlighting the service received from Goose and Zack. Many reviews express appreciation for the support in resolving issues and finding great phone deals. While most experiences are positive, there are mentions of inconsistency among staff, with some employees not meeting the same service standards. Overall, the manager is recognized for going above and beyond to assist customers, ensuring a pleasant experience even during busy times. This retailer stands out for its commitment to customer satisfaction and problem-solving.
I had a good experience wit Pedro today he was amazing great customer service left with no questions or problems I almost didn't come back because of the customer service I got from Carlos few days B4 just seem like he was more interested in selling than what I actually wanted
August 2024
Best customer service I have gotten in a phone store got me n my mom together
February 2024
The men working here are always someone of the most respectful people I deal with in terms of technology and they are very understanding.