CVS Pharmacy in Cincinnati provides pharmacy, health, and wellness services, including prescription refills, vaccinations, and personal care items, with many locations open seven days a week. It offers savings through weekly deals and the ExtraCare rewards program, along with convenient options like same-day delivery and free in-store pickup. Customer experiences with service vary. Some reviews report excellent and helpful service from specific pharmacy and store employees who efficiently resolve prescription issues or provide friendly assistance. Several customers highlight positive, impactful interactions with staff who brighten their day. However, other reviews describe inconsistent and sometimes poor customer service. Some customers feel unwelcome or like a bother, noting a lack of greeting and an impersonal, assembly-line feeling during visits. There are reports of contradictory information regarding prescription refills and vaccine appointments, where in-person appointment scheduling was refused despite posted signs stating appointments are only recommended. Additional complaints mention overpriced items and pricing practices where items are placed in lower-priced sections but not honored at that price.
Jodi very argumentative and rude. She needs to learn more about customer service and just being nice in general. She’s also obnoxiously loud and says everyone’s business out-loud.
March 2026
Good service, just a bit slow. Front door is not big enough for a manual wheelchair or motorized.
February 2026
Been coming here for years they take good care of me every time
