Fifth Third Bank & ATM is a branch of a large financial services company with many locations across several states. Customers appreciate the friendly and helpful staff, especially employees like Lanecia and Zach, who are always knowledgeable and assist with questions. The branch is usually clean, and transactions are quick, making visits convenient. However, some customers notice high staff turnover and feel the manager is rarely present. The branch is well-maintained, open regularly, and offers a range of banking services. A minor complaint is the limited availability of $2 bills. Overall, customers generally have positive experiences, highlighting helpful employees and a clean, friendly environment.
I am a Cincinnati native who loves, appreciates, respects, admires and adores, generates and advocates for 5/3 bank. Go Johnny Bench and fifth third bank! And this one belongs to Cincinnati! Home run! Rounding 3rd and heading to 5/3 bank!
January 2025
Always feel welcome whenever I come in to make a deposit, especially by Lanecia. Never had a problem, and she's very helpful when I have questions
February 2024
The manager never seems to be working and the turn over seems very high at this branch, the only reason I’m giving it 3 stars is because Zach and Lanecia are two very knowledgeable employees and always help me out!
