Fifth Third Bank & ATM is a reliable banking institution that provides excellent customer service. The bank's associates make an effort to know their customers and are patient, helpful, and friendly. Alfredo, in particular, stood out for his assistance in helping a customer's son, who has Autism, open a new account and deposit a check. The bank is praised for its efficiency, even during busy times, and the bankers, such as Rachel and Ryan, are commended for their ability to address customer concerns and provide helpful guidance. Overall, Fifth Third Bank & ATM is described as a welcoming and reliable banking experience.
Ryan went above and beyond with addressing my concerns with my account. He even called customer service on the phone in front of me which allowed the guessing work left to him. Thanks Ryan for being patient and caring about my bank account. I will definitely be going back.
November 2022
worked with banker ryan hamilton, helped me figure everything out and then also gave me some great ideas about my banking going forward. branch is always friendlier than the other branches i go to, and more welcoming
January 2022
Love my Norwood branch!! They are awesome. Very friendly and always willing to go that extra mile to help!!
