Fifth Third Bank & ATM is a reliable banking institution that provides excellent customer service. The bank's associates make an effort to know their customers and are patient, helpful, and friendly. Alfredo, in particular, stood out for his assistance in helping a customer's son, who has Autism, open a new account and deposit a check. The bank is praised for its efficiency, even during busy times, and the bankers, such as Rachel and Ryan, are commended for their ability to address customer concerns and provide helpful guidance. Overall, Fifth Third Bank & ATM is described as a welcoming and reliable banking experience.
Alfredo was great! A true professional. Get this man a raise!
February 2026
Rachelle and Ryan at Fifth Third Bank branch in Norwood are amazing!
November 2022
Ryan went above and beyond with addressing my concerns with my account. He even called customer service on the phone in front of me which allowed the guessing work left to him. Thanks Ryan for being patient and caring about my bank account. I will definitely be going back.
