Fifth Third Bank & ATM receives positive reviews for its friendly and helpful staff. Front desk staff, including Ms. Doll, are praised for quickly connecting customers with the right bankers and handling concerns efficiently. Banker Nick is recognized for setting up suitable products tailored to customer needs. Amy Frey is noted for going above and beyond by answering questions and providing extensive assistance beyond investments. Customers appreciate the knowledgeable and caring associates who take their time to ensure satisfactory service. While some mention waiting times, overall, the staff's charm and dedication create a positive experience, and customers hope for a better experience than in the past.
Can you please do something about the dumpster out front? Looks trashy. Pun unintended and intended. I have nothing against the branch. 5 stars otherwise. I just assumed I would have to give a 2 just to get someone to notice.
February 2023
Front desk Ms. Doll was able to connect me with the banker Nick and both were incredibly charming people. Nick set me up with a product that works best for me and Ms. Doll handled my initial concern over the status of my account quickly and got me with the best banker for my situation. Thank you!!!
August 2022
Opened accounts for son for new job and to cash in Series E bond he got before birth. Although we had to wait, the associate that worked with us was friendly and knowledgeable and took his time with us.I just hope my son is happier with this bank than we were 20+ years ago when we left for another bank.
