Firestone Complete Auto Care in Cincinnati, OH is a trusted auto service provider that has been helping neighbors since 1926. The team offers a wide range of services, from tire sales and repairs to maintenance and engine repairs, catering to all vehicle makes and models. Customers appreciate the quick and friendly service, with staff like Zach and Seth being described as polite, helpful, and thorough in explaining issues. Many reviews highlight the professionalism and expertise of the mechanics, who perform work efficiently and with attention to detail. Customers also value the guidance and patience shown by staff members like Matt and Kelly, making the repair process smooth and stress-free. Pricing is generally seen as competitive and affordable, with one customer noting significant savings compared to other service centers. However, some mention that costs can be higher than expected, and a few note concerns about certain procedures, such as test drives for tire repairs. Overall, Firestone provides reliable, fast, and friendly auto care, with many customers planning to return for future services. Whether it’s routine maintenance or urgent repairs, Firestone Complete Auto Care aims to keep vehicles running smoothly and customers satisfied.
Zach was quick with getting my car in and telling me what was wrong. Very helpful, very polite. Seth was very helpful too. He showed me what was wrong with my car and that it really needed to be fixed soon. 2 really great guys
February 2025
The guys were pretty quick with the work they did on my car. They were cool to talk with they explained everything to me about my issue I was having. Nice guys I'll be back there again. The only thing bad was the cost, it was more than I expected. Thanks guys for the fast speedy service!!
January 2025
Matthew was great from start to finish. Communicated well about the status of the vehicle throughout the work being performed.
