Firestone Complete Auto Care in Cincinnati, OH, located at 9700 Colerain Ave, has earned a strong reputation for providing reliable and comprehensive auto care services. Customers appreciate the professional and kind staff who explain options clearly and take the time to address concerns. The team is known for being courteous, respectful, and knowledgeable, making customers feel valued and confident in their service. Many reviews highlight the quick and efficient service, with some receiving their vehicle back the same day after oil changes, tire rotations, and alignments. The staff’s helpfulness and professionalism have led to high recommendations and returning customers. Customers also commend the staff for last-minute assistance, such as tire changes and balancing, often going beyond expectations. While the majority of feedback is positive, a few reviews mention experiencing repetitive issues that required visiting another Firestone location for proper resolution. Overall, Firestone in Cincinnati is seen as an honest, caring, and professional auto care destination that offers affordable solutions tailored to each vehicle's needs. Those seeking trustworthy maintenance, tire services, and repairs are encouraged to visit or schedule an appointment online to experience their quality service firsthand.
Friendly counter person. Explained service in detail. Completed service in a timely manner even with only 2 people working.
June 2024
Carlies Flowers was amazing! He got my tires changed and balanced before the last hour they closed. It wad last minute and he was super sweet. Please give him a bonus or reward I will definitely recommend this location and will be back! Thank you for getting me mobile.
May 2024
Great service. Didn’t wait long for service to be completed. Friendly people.
