Fleet Feet Cincinnati at Fifty West is highly praised for its exceptional customer service and knowledgeable staff. Customers appreciate the thorough assistance they receive when selecting shoes, ensuring a good fit based on individual needs. The staff takes time to measure, evaluate stride, and address specific concerns, making it an ideal place for both runners and walkers. Many have had positive experiences finding shoes that suit their requirements, including those with previous injuries. With a wide range of quality products and competitive prices, this location stands out as a top choice for athletic footwear in the Cincinnati area.
Very clean and organized store. However, I am writing this review because of an employee. Suzie (Suzy?) was incredibly knowledgeable and helpful with picking the right shoe for me. The scan was quick and easy, and I was able to try on multiple pairs of shoes. Suzie gave me information on my sizing that I did not know about... read full comment
November 2025
By far the best customer service. Chris was great very patient and helpful. My husband and I both bought a pair from him. This location is the best have had poor customer service at other Fleet Feet locations in the Cincinnati area.
September 2025
Told them what I was looking for and out of three options for me to try I found an amazing shoe for me!
