GameStop has a generally positive reputation for its helpful staff and good customer service. Michael is described as warm, personable, and knowledgeable, often providing assistance without trying to push products. He has helped customers with warranties and other issues, standing out as a helpful employee. Bradley, the assistant manager, also received praise for assisting with hardware turn-ins and helping customers get a PS5. However, some reviews mention inconsistency, with a few employees being rude, weird, or possibly intoxicated, which affects the overall experience. Despite these issues, many customers appreciate the staff's effort and the helpful service they receive at this location.
I've always been a fan of GameStop and it's still a great place to purchase games, accessories, and collectables
April 2026
I came in to return a wrong model xbox and it was corrected by finding me the right model xbox, paid the difference and I was in my way , a good experience
December 2025
These guys are the best hands down. Dustin and Rhett always have the best recommendations and are super friendly🙏🏼