Hertz Car Rental - Cincinnati - Montgomery Road HLE
Car RentalHours:
11943 Montgomery Rd, Cincinnati OH 45249 Hours
About Hertz Car Rental - Cincinnati - Montgomery Road HLE
Hertz Car Rental - Cincinnati - Montgomery Road offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. Customers can easily book online or through the free Hertz app. The location is known for friendly and helpful staff, with many reviews highlighting the excellent customer service provided by employees like Tasha and Brian. Tasha, in particular, received praise for her kindness, smile, and willingness to go above and beyond, making customers feel valued even during late hours. Brian was also noted for his politeness and helpfulness, despite working alone at times. Although the store can be understaffed, customers appreciated the quick service and staff efforts to accommodate their needs. Some customers experienced delays or logistical issues, but the staff consistently tried to ensure they received their rental cars. Overall, while there are some concerns about the business infrastructure, the friendly and dedicated staff at this location make the rental experience positive for many customers. Whether renting for business or personal use, this Hertz location provides a range of vehicles and attentive service to meet customer needs.
Most Recent Reviews
October 2025
Hertz management accused me os smoking in the car when I didn’t and charged my card an extra 400.00. RENTER’S BEWARE!!!!!!!!! I will use Enterprise from this day forward.
August 2025
Illegal business practices, they know they are illegally overcharging above advertised price, looked me dead in the eyes and says he knows it’s illegal but he doesn’t care.
August 2025
Slowest customer service of all time. 1 hour in the lobby just to return a car
More Comments(121)
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