Huntington Bank is known for its friendly and knowledgeable staff who provide great customer service. Customers appreciate the warm and welcoming atmosphere at the branches, with staff often referring to visitors by name and showing genuine concern for their needs. The staff, including individuals like Corey Ortiz, are patient, friendly, and eager to assist with any issues, making banking experiences positive even when problems arise. Customers find the bank convenient, especially noting that the drive-through process is easy and hassle-free, allowing quick deposits without the need for filling out slips. Overall, the bank offers a low-hassle experience with few major issues, and many customers feel valued and well taken care of. Positive interactions at specific branches have helped turn around previous negative experiences, highlighting the staff’s dedication to providing excellent service. Huntington Bank's approachable and helpful team creates a welcoming environment for all customers.
Great customer service . They are extremely knowledgeable, personable and seem to look out for my personal intest . I can’t speak highly enough of them . They are warm and welcoming each time I visit and refer to me by name !
August 2024
I had some issues with my Huntington debit and credit cards and the staff member who helped me resolve everything, Corey Ortiz, was outstanding—patient, knowledgeable, and friendly. I would like to thank him and the branch for their assistance.
July 2024
I like this bank ... low hassle and never have I had any big issues. Drive through takes a little time,But I can give them ID And make a deposit... other banks send out a slip to fill out etc... so they look up everything and make it easy ..I just wait while they do it.. way better than trying to write on my steering... read full comment