Kemba Credit Union is known for its friendly and attentive staff who treat members as individuals, providing quick and efficient service. Members appreciate the same-day direct deposits and helpful managers. However, some customers mention long wait times and the branch needing more space. While one reviewer noted difficulties with loan options for minorities, overall, members feel valued and well-supported. Many switch from other banks to Kemba, citing positive experiences and a sense of community.
Went in around 4pm. there were several tellers yet still a 10 minute wait. maybe time to expand. this branch has outgrown this small space
May 2021
Kemba is not a friendly place. PNC is worse but Kemba not far behind.. rude tellers, loooong wait times at Northland Blvd location, even though they have the most drive thru lanes.. Bridgetown location is a little more tolerable.. Harrison isn't bad but not far behind Northland
