Kroger Pharmacy in Cincinnati, OH is committed to providing quality service and healthcare support to its customers. The pharmacy staff is dedicated to assisting individuals with their health needs, offering vaccinations, prescription refills, and valuable health advice. Customers appreciate the convenience of online tools for managing prescriptions. Many reviews highlight the helpfulness of employees, with particular praise for a staff member known for his friendliness and professionalism. Customers have shared positive experiences about employees going out of their way to assist, demonstrating a strong commitment to customer service. However, some reviews point out areas for improvement, particularly regarding checkout efficiency. Long lines and limited open registers have caused frustration among shoppers, leading some to consider other locations for quicker service. Despite these challenges, the overall atmosphere at Kroger Pharmacy is seen as friendly, with fresh food offerings and a clean store environment. The dedication of the staff, especially in challenging situations, shows their focus on customer satisfaction and willingness to help. With ongoing improvements in service efficiency, Kroger Pharmacy has the potential to enhance the shopping experience even further.
Everyone there is great except the lady who complains about having to look something up on the computer and talk on the phone at the same time. She probably has some personal issues she's going through but so do i. Cause i show up and do my job at work and dont make the customer feel like an inconvience asking for my medication.
March 2023
I already had my prescription filled over the phone and paid for before I got there but the pharmacy attendant was very helpful and friendly.
December 2022
Everyone there is great except the lady who complains about having to look something up on the computer and talk on the phone at the same time. She probably has some personal issues she's going through but so do i. Cause i show up and do my job at work and dont make the customer feel like an inconvience asking for my medication.
