Kroger Pharmacy in Cincinnati is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacists and technicians are respectful, nice, and helpful, demonstrating that they care greatly about patients and getting prescriptions on time efficiently. They offer more than just prescription refills, providing advice, clinical services, and administering vaccinations like flu shots, shingles, measles, and Tdap vaccines. The pharmacy has a very efficient system where lines move smoothly and prescriptions are handled in a timely manner. During national shortages, the staff goes out of their way to help find medications at other pharmacies or work with doctors on alternatives. They also use discount cards to save customers money on prescription costs. Prescription transfers and refills can be managed easily through convenient online tools. The team's dedication makes for one of the best pharmacy experiences, with a tremendous amount of respect earned for all the pharmacists and technicians.
Rude rude rude. My daughter and I are insanely ill with the flu and the pharmacist guy I spoke with about her meds not being available huffed and puffed about helping me resolve the issue the entire duration of the phone call. Not what I expected on my worst day from a person serving in healthcare.
October 2025
In my experience they have always been helpful, considerate and competent. No bad experiences so far.
May 2024
They've always been respectful about my prescriptions which are known to be controversial to a small portion of the population. Due to national shortages, they've gone out of their way to help me find other pharmacies or let my doctor prescribe alternatives that are in stock. The one star reviews are very confusing
