Kroger is a large and well-stocked grocery store that offers a wide variety of food and household products from popular brands. The store is clean, spacious, and organized, with modern features like electronic carts, kiosks, and lockers in the deli area. It has a huge produce section and a good selection of premade deli and bakery items. Employees are friendly and helpful, making shopping a pleasant experience. The store is suitable for everyday grocery needs, with well-stocked shelves and friendly staff at counters and checkout. However, there are some issues with special orders, such as custom cakes, which may not be reliably fulfilled. While most departments are well-maintained, some items like oral care products are harder to find because they are in smaller sections. Overall, Kroger is a good choice for convenient shopping, offering a clean environment and helpful service, though it may have occasional stock or order issues. It compares well to other stores and is recommended for regular grocery shopping.
I ordered flowers & some goodies for delivery to my mom at Bethesda North Hospital. Stefka M went out of her way to get what I wanted & even wished my mom well. Employee of the year in my eyes! Thank you Kroger for amazing customer service.
February 2025
Clean, spacious, well stocked, nice employees, up to par with modern tech. I like the kiosks and lockers in the deli and the electronic carts! They have a great selection of premade deli and bakery items. Huge produce department. I think it's my favorite Kroger and I've been to hundreds as a professional shopper.
April 2024
Very friendly and helpful customer service desk worker on the morning of 4/11. Much better than the Blue Ash Kroger.
