Lowe’s Home Improvement in Cincinnati, OH, is a go-to destination for all home improvement needs, offering a wide range of gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the store's cleanliness and organized layout, which makes shopping a pleasant experience. Many reviews highlight the friendly and helpful nature of the staff, particularly praising individuals like Jamie and Elliot for their exceptional service and willingness to assist with price adjustments and product sizing. While the self-checkout process is noted as quick and efficient, some customers express frustration about the difficulty in finding staff when assistance is needed. The call bells for help have been reported as ineffective, which can lead to challenges for shoppers seeking advice or information on products. Despite this, the overall atmosphere of the store remains positive, with many customers feeling appreciated for their business. Prices at Lowe’s can vary, with some items being competitively priced while others may be slightly higher than at competing stores. Nevertheless, the quality of products, such as the praised metal blinds, and the dedication of staff contribute to a satisfactory shopping experience. With room for improvement in staff availability, Lowe’s remains a reliable choice for home improvement projects.
Everyone has been so knowledgeable, helpful and kind and that’s been consistent for 3-4 visits. We will be back! Especially Zion in flooring and Michelle at self checkout.
February 2025
The store is nice, however it can be hard to find staff at times. Prices can very as well from well priced to sometimes being a bit higher then expected or at other places, but nothing to major for what I've needed.
February 2025
Online pickup was super efficient, no wait and convenient assistance with loading car.
