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“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Outstanding Service at Beechmont UPS!
Today I had the pleasure of being helped by Tom at the Beechmont UPS store. His professionalism and courtesy were truly over the top. He made the Amazon return process incredibly easy—something that usually requires me to print out a label and handle everything myself. Tom took care of it quickly and efficiently. I really appreciate the help. Thank you, Tom!”
“Curtis was the most helpful today with my shipping experience. I was very frazzled and did not have anything organized the way I should, but he was super kind in working with me to get everything situated. Very nice and willing to answer questions.”
“Intelligent Office is the perfect solution for my small business! The staff is extraordinarily professional, friendly, and helpful. I get a constant stream of compliments from my customers. I couldn't be happier!”
“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
8:30AM - 7PM
11711 Princeton Pike Unit 341, Cincinnati
Mailbox Centers
“I started out with a 1-star rating on my review. I had an issue with 2 packages that were shipped from Springdale to Scottsdale, where I am for the month of February. I called the store twice, left voice-mail with no response. Haley, the manager got my message and finally called me back. She was very helpful in rerouting the packages to our condo. I'm now anxiously waiting for them to arrive. Thanks, Haley for helping to get my issue straightened out.”
“KeVaughn helped me and was very helpful, had a great attitude and did a great job! Its nice to go into a store where it feels like they actually want to help you.”
“Now that we got rid of that no account Manager Billy this place is not too bad. Things are going rather well the only really big problem is they need another store across the street this place is more than busy just about any day of the week customers are backed up out the door.”
“I recently visited The UPS Store, and the service was exceptional! Om was incredibly helpful throughout the entire process. He assisted me with packaging my items securely and ensured everything was ready for shipment in no time. The store is well-organized, and the staff is friendly and efficient. I was impressed by how smoothly everything went. Whether you need to ship a package or use their other services, I highly recommend this location. Thanks again, Om, for making it a great experience!”
“Pristine customer service! The gentleman and woman working there were so kind and helpful! They were efficient and super helpful! I would give a 10 star rating if I could! This was from the best customer service experiences I’ve had.”
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“I recently went to the UPS store to get some copies made for our Labor Day Poker Game. I explained to Aaliyah what I needed to do, and this girl did not hesitate. She knew exactly what I needed before I even told her. Not to mention, I came in at 630 when they close at 7. She didn’t even hesitate to help me, and get it all done right away for me. The best part was she did it all with a smile on her face. She was kind, friendly, and I appreciated her being so sweet. She could have made me come back the next day, and I appreciate her valuing my time. I will be coming back for all of my office needs. Thank you Aliyah for making a task I thought would be difficult so very simple! You made my day a little easier. Wish I could give her more than 5 stars.”