Philip Bortz Jewelers is a family-owned store located in Cincinnati that offers a wide range of fine jewelry and services. Customers praise the store for its friendly, knowledgeable, and welcoming team, who provide helpful guidance without pressure. Many reviews highlight the store’s excellent customer service, noting that staff are always willing to answer questions, assist with jewelry appraisals, repairs, resizing, and creating custom pieces. The store specializes in engagement rings, including diamond options and custom designs, often helping customers select meaningful stones or incorporate family gemstones. Customers frequently mention the quick turnaround for repairs and sizing, which adds to their positive experience. The shop is also appreciated for its beautiful jewelry collection and personalized service, such as cleaning and learning about the history of antique pieces. Several reviews emphasize their trust in the store for big and small jewelry needs, including selecting gifts for special occasions. Overall, Philip Bortz Jewelers is highly recommended for its professional, caring staff, quality jewelry, and ability to make each customer’s experience special, whether for engagement, wedding bands, or other jewelry purchases.
Literally went to every store in the city trying to get the most money I could. Rachael and Matt are extremely honest and respectful. At no point that I feel like I was being patronized like I did with some other stores I went to. I highly recommend them. They really care about their customers and their business.
March 2026
Excellent service! I had a watch that I needed resized and I was helped without question. Very nice staff.
February 2026
It was an absolute pleasure working with Marie, Rachel and Matt. I cannot recommend them highly enough and am looking forward to being a customer of theirs for a very long time.
