7AM - 7PM
8210 Beechmont Ave, Cincinnati
Propane
“Manager Lisa handled the rental part with ease and John completed the hook-up on the trailer. Super simple and quick. Victoria in the storage area was also friendly and greeted me as I entered the storage area. Very clean self-storage and I would certainly do business at this location again.
The crew at Walnut Hills was 5 stars all the way!!!”
“I went there to get a trailer hitch installed on my new car. They were understaffed, but the manager there gave his honest opinion that the guy they had doing hitches that day wasn't experienced enough to get the job done correctly on my new car. He transferred my reservation to a different UHaul and coordinated with them to get my job done that same morning. Props to them for being honest about if they could get it done, and for being proactive to make it right for the customer.”
“I stopped here on a whim. Best decision ever! Everybody was very nice and helpful. Needed my car detailed and they were readily available to help. This will be my detailing spot! Oh and they had a pocket pit ? I got to go back and see the puppy!! Thank you for the amazing customer service ❤️ ?”
“The most recent operator that took a payment performed the task, but her tone of voice was uninterested and made me feel as if she was annoyed with me. Attitude matters.”
7AM - 7PM
2001 Dalton Ave, Cincinnati
Propane
“The two gentlemen who worked the day I picked up/returned my rental were very professional and were helpful every step of the way.
Great customer service is priceless (especially in today's marketplace) and having it will determine whether customers return.
I am grateful for their assistance (5 star service).”
“This is the best U-Haul location in the city. I’ve used them for trucks, trailers, and other moving equipment. Staff is friendly, helpful, and know what they are talking about. Thanks everyone!”
“⭐️⭐️⭐️⭐️⭐️
I rarely leave reviews, but this experience deserves major recognition. I used U-Haul recently and everything went smoothly—thanks to the exceptional service from Steve Torbeck. From the moment I walked in, he was welcoming, knowledgeable, and incredibly efficient. Steve didn’t just help with logistics—he made the whole process feel effortless. He anticipated needs I hadn’t even considered and got me on the road fast.
The truck was spotless, the return process was simple, and every step felt supported. Steve is the kind of person who turns a stressful moving day into a win. U-Haul, if you’re reading this—Steve is a true asset. I’ll absolutely be back, and I’ll be recommending your location to everyone I know!”