U-Haul Moving & Storage of Walnut Hills offers a wide range of moving and storage solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The customer service at this location is consistently praised, with the staff described as friendly, efficient, and professional. Customers have had positive experiences, with no lines, easy access, and efficient checkout. The team is highly recommended, and one customer even expressed gratitude for the exceptional service and empathy they received during a challenging time. While the Walnut Hills location received excellent reviews, the feedback suggests that customer service and availability can vary across U-Haul locations, and the company should strive for consistent quality.
Excellent and professional customer service at pickup and drop off. Everything was vey clean, well maintained and everyone did a great job! Thank you all for a great rental!
July 2026
Overall good experience with the Gilbert location. Plenty of equipment in stock when needed. just a minor mix up with checking the truck back in. Contacted customer service but no one reached back out or responded on the chat.
June 2026
My experience was great ! All the customer service people I dealt with were friendly, courteous and informative. I couldn't have asked for more !
