Safelite AutoGlass in Cincinnati offers quick and convenient windshield repair and replacement services, available both in-shop and through mobile appointments. Located at 6596 Glenway Ave, the business is known for fast service, with windshield repairs completed in as little as 30 minutes and backed by a national warranty. They also handle recalibration of advanced safety systems if needed, ensuring vehicle safety is maintained. Many customers appreciate the friendly and professional staff, who often address concerns calmly and confidently, making the experience positive. However, some reviews highlight issues with quality and service. While some customers report satisfied experiences, praising the quick work and professionalism, others have faced significant problems. One customer shared a negative experience where multiple parts, including clips and drain tubes, were broken or reinstalled incorrectly, leading to further damage and costly repairs outside of Safelite. This customer expressed frustration over the mishandling, broken parts, and miscommunication, feeling that the damage caused was serious and potentially costly, especially since insurance was involved. Despite mixed reviews, many customers note that Safelite's pricing is comparable to competitors, and the quality of some services, especially when done correctly, is good. Positive experiences include fast, professional work and helpful staff, with some customers recommending Safelite based on their repairs. Overall, Safelite AutoGlass is a business that provides quick, insurance-approved windshield services with a mix of satisfied and dissatisfied customer experiences, emphasizing the importance of quality and communication in their service.
I was greated right away and my windshield was worked on continuously. The whole repair was done in the amount of time quoted and they noticed and made a much smaller repair I wasn't even sure was an issue.
October 2025
I love it when they come to wherever you are at to service your vehicle.
October 2025
Did a great job! Would recommend to family and friends!
