Sleep Outfitters offers a personalized and customer-focused approach to helping customers find the right sleep solutions. The store's process begins with a discussion with an expert Outfitters to create a Personal Sleep Profile, which assesses individual sleep habits, needs, and issues. This allows the staff to develop a custom sleep solution tailored to each customer’s body and budget. Customers praise the knowledgeable and patient staff, highlighting employees like Brady, Spencer, and Vincent for their professionalism, friendliness, and willingness to answer questions thoroughly. Many reviews mention the staff’s extra effort, such as Spencer personally setting up a bed at home when delivery was delayed, demonstrating a strong commitment to customer satisfaction. The atmosphere is described as great and welcoming, with staff working hard to ensure customers leave happy. Pricing is also noted as competitive. Overall, Sleep Outfitters is highly recommended for its helpful staff, personalized approach, and dedication to providing the best sleep experience for every customer.
Needed a new mattress. Stop in and the sales person/manager was very knowledgeable, offered suggestions but was not pushy. Helped us narrow our choice to two. A good experience and we will be back when we have another need.
December 2025
This is a great location, with lots of mattress options to try. Alex was amazing, and listened to my concerns. Very happy with my shopping experience at Fields Ertel!
December 2025
Alex was great! Friendly, knowledgeable and patient! Happy with our purchase. Thanks!
