Superior Credit Union is highly praised for its personal and caring service. Customers appreciate the time taken by staff to explain banking options and loans, making them feel comfortable and valued. Rob Fields is specifically mentioned for his excellent assistance, along with other representatives who provide outstanding customer service. Many reviews highlight the helpfulness of staff in quickly resolving issues and guiding customers through account upgrades and education about banking choices. The staff is described as friendly, professional, and dedicated, with some customers noting their willingness to go above and beyond. The environment is welcoming, and the service quality has been maintained despite recent challenges. Overall, Superior Credit Union stands out as a place where customers receive fast, helpful, and respectful treatment, making it a trusted choice for banking needs.
They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.
April 2024
Very nice and explained everything extremely well!!
January 2024
Great place to do to your banking Nicest bank teller on the temporary site 47 E McMillan and great customer service Highly recommend