The Tempur-Pedic Flagship Store offers a personalized and immersive sleep consultation with dedicated experts. The experience is described as superior and like night and day compared to other stores. The sales associates are noted as being an absolute pleasure to work with, knowledgeable, and not pushy at all, providing immediate answers to all questions. They are commended for great customer service and exceeding hospitality requirements. The product itself is highlighted as very nice and superior, with options like a cooling feature. Delivery and setup are reported as easy. The store is highly recommended, with some customers stating they would not go anywhere else.
We are in the market for a mattress and we came to test out the newest tempur pedic mattress and omg Erin was so amazing she explained all the latest technology and literally sold us on one. Thank you so much Erin for giving us an amazing experience. If you’re in the market for a new mattress then come see Erin.
January 2026
If I could give this store 10 stars I would. Richie was an absolute pleasure to work with. If you’re ever in the market, do NOT go anywhere other than the kenwood mall tempur pedic. I’ll go a step further and tell you request Richie as well.
January 2026
I’m a minor and the women working there let my friends and I lay on the beds. Hospitality requirements Exceeded
