The Original Mattress Factory is an employee-owned business that offers high-quality, hand-built mattresses and box springs directly from their local factory. Customers can enjoy better prices compared to mainstream brands and a no-pressure shopping experience. The store features two-sided, flippable mattresses made with top-quality materials, and these pair well with flexing box springs that enhance comfort and durability. They also provide custom mattresses in various sizes for RVs, campers, boats, and antique beds. Customers frequently praise the excellent, courteous customer service from staff who assist with choosing the right mattress and ensure a smooth purchasing process. Delivery is efficient, and the overall experience is positive, making it a trusted choice for quality sleep solutions.
Excellent customer service all the way round. Rich was very helpful in helping us chose the right mattress. The process of purchasing was smooth. Even down to Chris and George who delivered the mattress. Very efficient and courteous. I would definitely use them again.
April 2025
Rich the sale rep was great. Talked us through each style of bed and explained the differences. Great experience and can’t wait for our new bed to arrive
March 2025
Found our perfect mattress with no rush. The experience helped us buy with confidence.
