United States Postal Service
USPS,
Post OfficesHours:
8721 Colerain Ave, Cincinnati OH 45251 Hours
About United States Postal Service
The United States Postal Service office receives generally positive reviews for its helpful and friendly staff. Customers appreciate the staff’s patience and willingness to assist, even during busy times when lines are long. One employee, in particular, is highly praised for being kind, caring, and going out of their way to help multiple customers. Despite some delays caused by complicated addresses and the need for better technology, such as a photo system for addresses, the staff remains courteous and accommodating. Customers often mention that they are willing to drive extra miles to visit this location because of the good service and reliable delivery times. The staff is described as multi-tasking and efficient, with employees like Sir Aric being specifically recognized for answering questions and providing assistance. The office also offers boxes and gift boxes to help with mailing needs, making the process quick and smooth. Overall, the office is seen as a pleasant place with helpful employees who make mailing experiences positive, even when the workload is heavy.
Most Recent Reviews
August 2025
The place was dirty. The workers did not care about other people's time. Stood in line for almost 30 mins for a 2 min transaction. And it wasn't even busy. They need to get workers that care about their job and their customers. Worst service ever!!!
June 2025
Never answers their phone. No one showed for a passport appointment. Late mail often.
June 2025
The most stressful 3 days sending a $32 envelope I have had in a very long time. Never ever again. Too bad Elon Musk didn't stop by here and close this branch. I think Goodwill Industries could send in a few good replacements here.
Thumbs down to the Groesbeck post office personnel.
More Comments(117)
Nearest USPS Stores
- Cincinnati, Ohio