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7:30AM - 6:30PM
2490 Lee Boulevard Ste 300D, Cleveland Heights
Car Rental
Open 24 hours
3570 Warrensville Center Rd #102b, Shaker Heights
Car Rental
“This was my first time traveling internationally from Thailand to Cleveland — nearly a 30-hour journey! Freedom2Go truly made my arrival so convenient. Although the reservation wasn’t confirmed instantly, their response was prompt and informative. As soon as I landed at 5:30 AM at Cleveland Airport, the driver was already waiting with a name tag, and the ride was smooth and pleasant. The vehicle was spotless and free of any unpleasant odors.
Thank you for your excellent service! I would definitely book with you again in the future.”
“Short-term rental while my car was in the shop. Very tidy, & the staff was very attentive. Would have been a five star rating, but the first location didn't have a vehicle for us & didn't tell us until we were there. We had to go to another location about ten minutes away. Not the end of the world, & the staff at both locations were helpful & nice, but there was that inconvenience.”
Open 24 hours
E 250th St, Cleveland
Car Rental
“Excellent contact with me .pick up timely service, return ride quickly great driving in bad weather . This is the best medical transport I've ever had in my years of use with my walker in Northern Ohio. Thanks ?”
“Excalibur did an amazing job with my vehicle. They replaced the grill on my vehicle as a lady had backed into my car. Excalibur kept me informed every step of the way, and completed the repairs in the amount of time communicated. When I received my car back, to my surprise, they returned it clean, (inside and out) shiny, and ready to go! Awesome service! I will definitely recommend Excalibur to my family and friends!”
“I had a really positive experience with the Enterprise location in Bedford, Ohio. Every time I called, someone answered the phone as quickly as they could, even on busy days when they were clearly understaffed. I always felt like they were doing their best to take care of me.
They made sure to get me into a vehicle even when options were limited, and they were incredibly helpful when I needed to switch into something more fuel efficient. Throughout the entire rental period, no matter who I spoke to, the staff was consistently patient, professional, and willing to answer all my questions, especially regarding the rental terms and insurance payments.
At the end of my rental, they were also very accommodating and allowed me to leave the vehicle at a nearby body shop so they could pick it up at their convenience, which made the process much easier on my end.
Overall, the team was responsive, flexible, and genuinely helpful from start to finish. I really appreciated the customer service.”
“Great customer service. Aiden and Chase are kind, accommodating, and quick, but thorough. We have only ever had exceptional experiences at this Enterprise location.”
“I just wanna take time to show some appreciation to Eric. He has great customer service, and communication skills. He got us in and out plus explain everything well. For two weeks he was in contact with us to let us know if the rental was extended by insurance. Thank you Eric.”
“Great location!!! All the staff i encountered while renting was so pleasant!! That made the rental process 10/10… car and lobby was clean. They had the vehicle i needed and wanted in stock. I would definitely recommend this location!!!”
“Z took very good care of us first time having them has our car rental place Z does alot 4 enterprise rental car when you make your rental ask for Z she will take good care of you Thanks Z see you in November”
8:00 AM - 5:30 PM
26671 Renaissance Pkwy, Warrensville Heights
Car Rental
“I have been working with Shaker Auto lease for the past 10 years. I have always been pleased and satisfied with the customer service in the past but Mark Phillips was exceptional. He went over and beyond and delivered my dream car with ease.
He was always responsive and answered all my questions.”
“The young man running this location is efficient and pleasant to work with. Even when it's super busy and he's working alone, he maintains his professional manner and keeps things moving smoothly.”
“I recently purchased a Joey scooter lift from another dealer, but it stopped functioning and I was worried I’d miss an important work event. Mobility Works got me in quickly, and discovered the lift had been installed incorrectly. Rather than charge me, they essentially honored the warranty on someone else’s work. You can tell they really care about their customers and I will be returning to them for all of my future mobility needs.”
“I highly recommend this place if you're in need of renting a vehicle or finance. Customer service is great they will help you. Moe, the owner, has great prices .”
“I've purchased my last few cars through diamond and words can't describe how awesome of an experience I've had. Brad, Alan, Josh, Greg and Mike are all phenomenal people and actually care about what they do. I won't go any where else. The service they provide is unlike any other!”
“I cannot tell you how great Bruce was. He really went the extra mile. I was also very impressed with the auto; very clean inside and out. Not to mention, they tell you what they did with the car (if it needed any repairs) prior to putting it up for sale. I can't say enough great things about how I was treated by Bruce. Very honest and upfront. I highly recommend this place to anyone looking for a used car and someone who will be honest with you (I know this is the place I'll be looking in the future). Not to mention, the car I got was a great price.”
“My experience with Avis Car Rental was excellent. I was extremely happy and very satisfied with my vehicle Rental and my overall experience with Avis. They are very professional and helpful. I would definitely do business with them again. I highly recommend them. Thank you Avis Car Rental team.”
“Helen is great . The old guy the owner is great too. You will leave in something to get you back on the roads. Car models are older but they run & the air conditioning works . I will be returning :). Thank you Rusty Car Rental.”
“Thank you for getting us in and out, with a smile on your face the DAY before thanksgiving. I know these retail days are rough but girlfriend had us in and out first thing in the morning”
“I had a great experience at this location. The process was quick and easy, and the staff was very friendly and professional. Braxton was especially helpful and made the visit stand out in a really good way. Customer service like that definitely doesn’t go unnoticed ,he made the whole experience even better.”
“Great friendly customer service, Steve is a a great customer Service Rep for Budget, my only complaint is that the cars don't seem to be serviced as they had been in the past. Within 20 minutes in the car, the low tire light came on. Steve did swamp me out with no problem”
“Had a great experience with my rental but I had a question that I needed to talk to someone at the local branch and no one answers the phone there is no way to get in touch with somebody at the location which can be very frustrating to say the least”
“REVISED!!
After talking to a pharmacy manager, I was told this pharmacy technician is not employed at THIS GE. She is a floater. I was told the only time a prescription can be withheld is if a incorrect DOB is given. That was not the case. I hope she was FIRED!
My son went to pick up my BP script for me at the drive thru right before closing this evening and HE DID NOT COME HOME WITH MY SCRIPT!! They were withheld from him and I am out of my medication!!!! I NEED THEM!! SERIOUSLY???
He provided my name and DOB REPEATEDLY as she held the bag and taunted him. The pharmacy tech was wearing a mask and kept asking for name and DOB and said I was not in the system. Really??? I go there ALL THE TIME!
Time to hire competent staff or your 1 star rating will continue to increase!! Ugh!!!
PS. I received a text saying my script was ready. That’s even better!”
8AM - 6PM
23196a Miles Rd, Bedford Heights
Car Rental
“My professional relationship with Hertz started out rocky; however, It’s gotten exponentially better. I’ve rented from this location several times now and Dawn always takes care of me. She is always so nice and I appreciate that she is always smiling throughout our interactions. Thank you!”
“I have found that the vehicles I’ve rented (approximately 6-12 times a year) to be in good working order. The staff (counterman/leasing agent) are courteous and efficient, always trying to have you on your way as quickly as possible.”
“Avis is a great company to rent from.Be aware of Stephen the independent operator here.I also experienced him trying to get me to clean the car i rented. It was not excessively dirty.Avis corporate was very helpful and refunded my cleaning fee.I will definitely go with Avis again just not this location.”
Open 24 hours
1 Allen Bradley Dr, Mayfield Heights
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“We have had great experiences with Guardian. Paul, the owner, always goes above and beyond to make sure everything is taken care of. We rent cars regularly and used to go to one of the big chains, but Guardian is so much nicer--all the paperwork is done ahead of time so the pickup is super quick and Paul is always available to take care of his customers, which is so so nice. Night and day difference from the big chains!”