Advance Auto Parts, located at 13900 Lorain Ave in Cleveland, is a reliable destination for automotive aftermarket products and services. The store offers free services, including battery testing, engine code scanning, and installations of batteries and wipers with purchase. Customers can save by joining the Speed Perks loyalty program, which provides points for discounts on store items and gas at participating Shell stations. The staff at Advance Auto Parts is known for their excellent customer service. One employee, Devon, received high praise for his dedication and helpfulness in assisting customers with their needs, whether it’s finding the right battery or addressing technical issues. The friendly atmosphere is complemented by a caring manager and staff, who ensure that packages are handled with care at the UPS drop-off location. Overall, Advance Auto Parts is committed to providing quality products and outstanding service to its customers.
Tiara helped me out and made the process very easy. My account got disabled somehow from customer service but she still managed to get me the points and help me understand what happened. ASK FOR TIARA!
December 2025
I own a car lot and have been coming to advanced auto parts at 13900 lorain road since they first opened this location. We want to thank Tiara Thomas a new hire awhile back for always helping me and my guys with ordering and finding parts for all of our vehicles. Tiara does a great job.
December 2025
Thanks again Tierra my husband and I appreciate your professionalism and kindness. Your a wonderful knowledgeable person and we will be back again🙂